Terms of Purchase

These Terms of Purchase govern all purchases, transactions, and service agreements made on our website for oral health, teeth whitening, bad breath relief, dry mouth care, and anti-cavity products. These binding terms apply to all global visitors, registered users, and customers who place orders on our platform. By accessing our website, browsing products, and completing any purchase, you acknowledge that you have read, understood, and agreed to abide by all terms and policies listed on this site. We reserve the right to refuse service, terminate orders, and adjust transaction rules in accordance with standardized business principles and consumer protection regulations.
Product Information & Accuracy
We strive to ensure all product descriptions, ingredient lists, function introductions, effect descriptions, pricing information, and promotional details displayed on our website are accurate and up to date. Our product lineup covers professional solutions for bad breath improvement, teeth whitening, gum care, dry mouth relief, and cavity prevention for daily oral maintenance. Minor textual errors, image deviations, or formula upgrades that do not affect core product functions will not be regarded as valid grounds for order cancellation or refund. We do not overstate product effects and guarantee all oral care items are designed for daily auxiliary oral health maintenance.
Pricing & Promotional Terms
All displayed product prices on the website are final transaction prices, excluding unexpected regional tariffs and customs fees where applicable. We regularly launch seasonal promotions and site-wide discount activities. All discount offers, including site-wide price reductions and exclusive promotional benefits, are valid only during the specified activity period. Final sale promotional items follow exclusive activity rules and are subject to the return and refund restrictions stated in our Refund & Return Policy. We reserve the right to modify product prices and promotional rules without prior notice based on market adjustment and inventory updates.
Order Placement & Eligibility
Customers must provide accurate, complete, and valid personal information, including full name, contact information, and detailed shipping address, when placing orders. All order information is the sole basis for order processing, packaging, and global delivery. Customers are solely responsible for order errors caused by incorrect or incomplete self-submitted information. We reserve the right to cancel unqualified orders, including duplicate abnormal orders, malicious bulk orders, and orders with invalid or false information, to ensure fair shopping rights for all users.
Payment Terms & Security
All payments must be completed through the official secure payment channels supported by our website. By completing payment, customers confirm that the transaction funds come from legal and compliant sources. All payment information and transaction records are strictly confidential and protected by industry-standard encryption technology. We will not initiate arbitrary payment deductions. Once the order is successfully paid, the transaction is officially confirmed, and we will immediately enter the order processing and shipment preparation process.
Shipping & Delivery Terms
We provide free worldwide shipping for all eligible orders without minimum spending requirements. All orders will be processed and shipped within standard processing time after payment confirmation. We provide real-time order tracking services for all global shipments. Delivery time is affected by international logistics transportation, customs clearance procedures, and regional geographical factors. We are responsible for timely shipment of qualified products, but do not bear liability for delivery delays caused by force majeure, customs inspection, and third-party logistics factors.
Product Usage & User Responsibility
All our oral care products are designed for daily adult oral maintenance and external use only. Customers shall use the products strictly in accordance with the product instructions and usage guidelines. We are not responsible for any discomfort, damage, or adverse consequences caused by unauthorized overuse, misuse, or non-compliant use of products. It is the customer’s responsibility to confirm personal physical adaptability before use, especially for users with sensitive oral conditions or special physical conditions.
After-Sales & Dispute Resolution
All after-sales services including return, exchange, and refund strictly follow our official Refund & Return Policy and Customer Service Policy. Any transaction disputes shall be resolved through friendly communication between both parties first. We adhere to fair, transparent, and customer-oriented principles to handle all after-sales problems. Unresolved disputes will be settled in accordance with applicable international e-commerce and consumer protection laws.
Policy Modification & Interpretation
We reserve the sole right to interpret, update, and revise these Terms of Purchase at any time. Adjustments will be made to adapt to business development, policy updates, and industry standard changes. The updated terms will take effect immediately upon publication on the official website. Continued browsing and shopping on our website after policy updates constitutes recognition and acceptance of the latest terms.
Contact Information
If you have any questions, disputes, or suggestions regarding our purchase terms, transaction rules, product services, and promotional activities, please contact our official customer support team. We will provide professional and timely replies and solutions.